Lowongan Kerja Posisi Customer Service Agent (Yogyakarta; English; Permanent Night Shift) di PT Concentrix Services Indonesia
DESKRIPSI LOWONGAN KERJA
Responsibilities:
- Handling and resolving customers’ inquiries/requests for U.S. Markets.
- Providing excellent services to customers, answering chats and emails
- Developing and maintaining accurate files.
- Ensuring customer requests are handled in an appropriate and timely manner.
- Utilize various Concentrix and client-based tools and applications for customer management and servicing.
Requirements:
- Preferably 1 year experience in customer service especially Chat/Email in English line. Fresh graduates are welcome to apply.
- Minimum Bachelor Degree and above.
- Good customer service, multi-tasking and problem-solving skills. Strong attention to details.
- Working knowledge on Ms. Office. Fast typing speed.
- A good team player with willingness to learn and drive to achieve.
- Minimum English read/write skills level B1.
- Willing to work mostly in night shift.
- Willing to work from our office in Yogyakarta.
- Available to join immediately.
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan : Pegawai (non-manajemen & non-supervisor)
Kualifikasi : Sarjana (S1), Diploma Pascasarjana, Gelar Professional, Magister (S2)
Pengalaman Kerja : 1 tahun
Jenis Pekerjaan : Penuh Waktu
Spesialisasi Pekerjaan : Pelayanan, Layanan Pelanggan / 505, 134
Informasi perusahaan Pemberi Kerja, PT Concentrix Services Indonesia
About Concentrix: Concentrix,is a technology-enabled global business services company (Nasdaq listed: CNXC) specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Informasi Tambahan Perusahaan PT Concentrix Services Indonesia
Ukuran Perusahaan : Lebih dari 5000 pekerja
Waktu Proses Lamaran : 19 hari
Industri : Call Center/IT-Enabled Services/BPO
Tunjangan dan Lain-lain : Asuransi kesehatan, 5 days working
Lokasi : Yogyakarta