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Lowongan Kerja Posisi Presales & Technical Consultant for Radio Trunking (HT) / Digital Mobile Radio di Harrisma Informatics Jaya
DESKRIPSI LOWONGAN KERJA
Informasi Tambahan Lowongan Kerja
Tingkat Pekerjaan :
Kualifikasi :
Presales & Technical Consultant for Radio Trunking (HT) / Digital Mobile Radio :
- Who handles technical duties, tandem with sales focused on selling Radio Trunking HandyTalky (HT) / Digital Mobile Radio, LTE Radio & POC Radio Product & Solution (retail & project).
- Is a technical who responsible do job on support in the technical side, such as survey, presentation, design, sizing, troubleshooting, project management, installation, setting, documentation, training and giving a solution to customer about Radio Trunking HandyTalky (HT) Product Solution.
- Also involve with all aspects of After Sales Division task, service center, helping sales team, partner and end user about the product & solution.
Main Duties :
- Tandem with sales team to find and managing new partner or end user, selling the products Radio Trunking HandyTalky (HT) / Digital Mobile Radio, LTE Radio & POC Radio Product & Solution (retail & project).
- Presentation to Customer from beginning until Technical Specification, How to Install, How to Operate and How to Troubleshoot.
- Provide technical skill and onsite support to customer, such as project management, survey, setting, installing, configuring, monitoring vendor and subcon to partner or end user / customer about Radio Trunking HandyTalky (HT) / Digital Mobile Radio, LTE Radio & POC Radio Product & Solution (retail & project).
- Do technical support, project management, vendor / subcon coordination from project survey until reporting related with customer requirement on Radio Trunking HandyTalky (HT) / Digital Mobile Radio, LTE Radio & POC Radio Product & Solution (retail & project).
- Make sure installation success, and no complain from customer.
- Conduct product training to sales team, partner and customer / end user.
- Lead and supervise a team of service center professionals, providing guidance and support as needed.
- Develop and implement strategies to enhance service quality and efficiency.
- Resolve customer issues and complaints promptly and effectively.
- Collaborate with other departments to ensure seamless service delivery.
- Analyze service performance data to identify areas for improvement.
- Develop and maintain strong customer relationships through regular communication and follow-up.
- Prepare reports and presentations to track and communicate service performance.
Requirements :
- Maximum 35 years old.
- Having experience minimum 3 years in Technical Project / Presales Consultant Radio Trunking HandyTalky (HT) / Digital Mobile Radio, LTE Radio & POC Radio Product & Solution is a must.
- Having experience in Service Center will be preferred.
- Strong background and experience in tender process & creating project from beginning until ending is preferable.
- Able to communicate in English both oral and written is a must (active).
- Computer skill is a must (Ms.Office, Ms.Outlook, Internet, etc).
- Able to work independently as well as in a team and self motivated.
- Willing to work in west Jakarta – Puri area ( Head Office ) and ready to business trip to outsite jabodetabek area for project.
Pengalaman Kerja :
Jenis Pekerjaan : Full time
Spesialisasi Pekerjaan : Teknologi Informasi & Komunikasi / 6281
Informasi perusahaan Pemberi Kerja, Harrisma Informatics Jaya
Informasi Tambahan Perusahaan Harrisma Informatics Jaya
Ukuran Perusahaan :
Waktu Proses Lamaran :
Industri : Teknologi Informasi & Komunikasi
Tunjangan dan Lain-lain :
Lokasi : Jakarta Barat